Get in Touch With Us
Got a question about a specific brand, spotted something that needs updating, or want to tell us about your own experience with a casino not on Gamstop? This is the page for that. Below is what we can help with, how to reach us, and what happens once your message lands with us.
What We Can Help With
We put this site together to help UK players compare casinos not on Gamstop with a clear head — the offers, the payment options, the game libraries, and how each site stacks up against the others. If you've read one of our reviews, comparison tables, or guides and something isn't sitting right, or you'd like more detail than we've given, that's exactly the kind of message we want.
- Questions about a listed brand — such as Betmica, Kikibet, Betninja, or any other operator featured on our trusted non Gamstop casinos guide, including how we arrived at our ratings.
- Corrections — bonus terms, wagering requirements, and licensing details change often. If something looks out of date, let us know and we'll check it.
- Content suggestions — a payment method, game type, or region-specific question you think deserves its own page.
- General enquiries — anything about how our comparisons work, how we rank operators, or how this site is put together.
We're not able to intervene in disputes between a reader and a casino operator, process withdrawals, or verify individual accounts — those matters sit with the operator itself and, where relevant, its licensing authority.
How to Reach Us
Email is the best route for anything on this page — general feedback, a correction, or a question about our coverage of casinos not on Gamstop. Please include the page or brand name you're referring to so we can find it quickly and reply with something useful, rather than a generic answer.
A real person reads every message. We don't run an auto-reply system in place of an actual response, so replies may take a little longer at busy times, but you will hear back from someone who has read what you sent.
Before You Write In: Common Questions We Get
A few things come up often enough that it's worth covering here rather than waiting for you to ask.
| Question | Short answer |
|---|---|
| Do you take payment to feature a casino? | Commercial relationships exist on comparison sites like this one, but they do not decide our rankings or ratings — those are set by our own review process. |
| Can you help me self-exclude? | We can point you towards general guidance on managing play, but we're not a support service and can't act on your behalf with any operator. |
| Will you add a casino I've used? | We review a set list of operators at a time. Suggestions are welcome, but inclusion depends on our own checks first. |
| Are these sites regulated the same way as UK-licensed casinos? | No — casinos not on Gamstop typically hold licences from other jurisdictions rather than the UK Gambling Commission. We cover this distinction in more depth on our main guide. |
A Note on What This Site Is (and Isn't)
We're an independent comparison resource, not a customer support desk for any individual casino. If your enquiry relates to a live account, a pending withdrawal, or a bonus dispute, the fastest route is always the operator's own support team, since we don't hold account information or have the ability to intervene. Where your message is about how we've described a brand, a bonus, or a game category on this site, that's squarely something we can look into and correct if needed.
If you're weighing up which site suits you before signing up anywhere, our trusted non Gamstop casinos guide is the best starting point — it covers welcome offers, payment methods, and licensing side by side.
Responsible Play
If your message touches on wanting more control over your gambling, or you'd like pointers on setting personal limits, mention this when you write to us. We can direct you to general guidance, though we always recommend speaking with an organisation set up specifically for that purpose, since our role here is editorial rather than advisory.
We appreciate you taking the time to get in touch. Whether it's a quick correction or a longer question about how non Gamstop casinos work, your message helps us keep this site accurate and genuinely useful for the next reader. All visitors must be 18 or over to use gambling services referenced on this site.